What type of emergency calls does HFD prioritize?

The Houston Fire Department prioritizes calls for life-threatening situations, such as fires and medical emergencies, because their primary mission is to protect life and property. In situations where an individual's life is at risk, or where there is a potential for significant property damage due to fire, a rapid response is critical to minimize harm. Emergency responders are trained to assess these situations quickly and take the necessary actions to ensure the safety of those involved, often requiring immediate intervention. This prioritization helps ensure that resources are allocated effectively during emergencies, allowing the HFD to respond to the most urgent needs of the community.